Support Center
How can we help?
Reach us anytime if you have billing questions, account issues, or need help with your creations.
Contact Us
Fastest response for account or billing issues.
Email us and include your account email and a brief description of the issue.
Email support@mg.vibezy.ioTypical response: Under 24h
Quick Answers
Common questions to get you unblocked fast.
Do I lose credits if a generation fails?
Failed generations are not charged. If you see a charge, contact us.
How do I upgrade or cancel?
Visit the Pricing page and select a plan. You can cancel anytime from billing.
Do you support commercial use?
Yes—see the plan details on the Pricing page for usage terms.
Billing & Accounts
Help with subscriptions, payments, and account access.
- Charge looks wrong? Email us with the receipt.
- Need a refund? Tell us the charge date and amount.
- Locked out? Ask us to verify and restore access.